Note Regarding the Use of This Site by Children: The Site is not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide Personal Information through the Site.
Information We Collect
Personal Information. MicroSolved may collect Personal Information that you provide voluntarily when using or interacting with the Site, for example, when you provide us with Personal Information to register on the Site, when you use the “Contact Us” or “Tell Me More” functions to contact us via e-mail, when you submit resume information, when you participate in any online surveys, and/or when you submit a “Product & Services Inquiry Form,” “Collateral Request” or other on-line documents.
Additionally, MicroSolved affiliates (“Affiliates”) or unaffiliated third parties (such as our MicroSolved partners, “Partners”) may provide MicroSolved with Personal Information about you that was not collected on the Site, and we may add such data to your user profile. Please note that MicroSolved does not control the acts of visitors to the Site. You should be aware that Personal Information you disclose in an online support user forum on the Site may become public and accessible by others; as such it is important for you to exercise discretion and appropriate caution when deciding to reveal Personal Information in these areas of the Site. In the event that you encounter any Site user who you believe is improperly collecting or using Information about you or other users, please contact email@example.com or 614-351-1237.
There may be opportunities on the Site to refer a co-worker to MicroSolved. If you take this action, we will ask that you provide their name and business e-mail address. Further, we will automatically send your co-worker a one-time email inviting him or her to visit the Site. MicroSolved stores this information to track the success of the referral system. Your co-worker may contact us at firstname.lastname@example.org to request that we remove this information from our database.
MicroSolved (and/or our contractors) occasionally use small text files placed on a user’s browser or computer hard drive (“Cookies”) to help us determine, among other things, the type of content and web sites to which a Site visitor links, the length of time each visitor spends at any particular area of the Site and the services a Site visitor chooses to use. Cookies are designed to be read by the computers or servers that placed them, and should be unable to execute any code or virus. Cookies allow us to serve you better and more efficiently, and to personalize your experience on this Site. You may modify your web browser to prevent it from accepting new Cookies, to notify you when a Cookie is received or to disable Cookies entirely. If you choose to reject all Cookies, however, you may be unable to benefit from certain features of this web site. For more information on modifying your browser preference, please refer to the documentation accompanying your Internet browser.
MicroSolved (and/or our contractors) may use advertising companies to deliver ads for MicroSolved offered services and products on our web sites or on third party web sites. These Internet ads are often called “banner ads” and may contain third-party cookies or web beacons that allow tracking of visitors’ responses to our advertisements. Additionally, although these third parties may receive anonymous web usage information about ad viewing on such web sites, we prohibit them from using this information for any purpose other than to assist us in measuring the effectiveness of our ads.
MicroSolved reserves the right to use Non-Personal Information to the greatest extent permitted by applicable law, including, but not limited to, using such information in aggregated form to perform statistical analyses of the collective characteristics and behavior of Site visitors and to provide such aggregated data and statistical analyses to our Affiliates, Partners and other third parties.
How We Use and Share Personal Information
Please note that we cannot be responsible for the privacy practices or the content of third party web sites, and we do not control the practices of any of our Partners to whom this Site is linked. We cannot and do not assume responsibility for any actions or omissions of third parties, including the manner in which they use information received from MicroSolved or independently.
Web sites Controlled, Owned or Operated by MicroSolved or its Affiliates. We may share Personal Information collected from you through this Site with other web sites that are controlled, owned or operated by MicroSolved or its Affiliates as set forth herein.
Marketing, promotion and market research. In general, when you submit Personal Information to us, you are consenting to use of your Personal Information by MicroSolved, its Affiliates, or contractors to market and promote the products and services of MicroSolved and its Affiliates, to conduct market research (whether or not done on an aggregated basis), and to disclosure of your Personal Information to our Affiliates for their marketing purposes. For example, you may be contacted by telephone, direct mail or email regarding products and services offered by MicroSolved or its Affiliates. At any time, you can follow a link provided in marketing e-mail messages (but not e-commerce confirmations and other administrative e-mails) received from us or our Affiliates to unsubscribe from that particular mailing list or e-mail service. MicroSolved does not share, sell, rent or trade Personal Information with third parties for their promotional purposes other than as set forth herein with affiliates and contractors.
Opt-Out Requests. You may elect, at any time, not to receive marketing communications from us by taking the following steps:
Except as noted in the next bullet point, if you do not want to receive marketing communications from MicroSolved or its Affiliates, please click here. Please be aware, however, that, even under this option, you may still receive administrative and non-marketing communications from us.
If you do not want to receive marketing communications from MicroSolved or its Affiliates as a result of Personal Information disclosed when you respond to a MicroSolved email, you should follow the opt-out instructions included in that email.
If you decide to exercise any of your opt-out rights, we will implement your request within 10 business days following receipt of your request. Please be aware that your opt-out request will not be effective until we implement such request, and that such requests will be implemented only in connection with your user profile, and will not impact preferences you may have made in connection with any other web site owned, controlled, or operated by our Affiliates.
Opt-In Request. You may elect to allow us to disclose your Personal Information to unaffiliated third parties (such as our Partners) for their marketing purposes. If it is acceptable to you for us to do so, please click here.
Order processing. Personal Information may be used to process orders, to provide products and services and to develop new products and services. We may provide to credit card companies and other vendors all Personal Information necessary to process and complete your online purchases and other transactions, including, without limitation, your Payment Information.
Other Administrative & Non-Marketing Uses. MicroSolved reserves the right to contact you in connection with administrative and other non-marketing matters in connection with the Site or MicroSolved’s business (for example, contacting you to facilitate, complete or confirm a transaction).
Surveys. We may offer surveys and polls on the Site that ask for you to assess and provide opinions on various issues. MicroSolved reserves the right to add your survey answers to your user profile. Personal Information obtained through surveys and polls will be used internally by MicroSolved or its Affiliates, but shared with Partners or other third parties only in the aggregated form.
Customer Testimonials/Comments/Reviews. We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.
Business Transfers. MicroSolved may assign, sell or otherwise transfer assets or portions of our business as we continue to improve our product and service offerings. In such transactions, Personal Information may constitute one of the transferred business assets. We will notify you as defined in the “Changes to this Policy” section below.
MicroSolved takes reasonable efforts to protect the security of your Information during transmission by using Secure Sockets Layer (“SSL”) software. Further, MicroSolved takes reasonable precautions to prevent unauthorized third parties from accessing Information stored at MicroSolved. Despite such efforts, hackers may wrongfully gain access to transmissions or to stored data. MicroSolved is not liable for damages caused by any wrongful access to transmissions or to stored data.
Offline vs. Online Practices
Changing Personal Information
If you would like to correct, update or delete your contact or member information, please contact us at email@example.com, and MicroSolved will seek to implement this change to your MicroSolved profile within thirty (30) calendar days. Please be aware that any such requests will be implemented only in connection with your profile for this Site, and will not impact any preferences you may have made to any other web site controlled, owned or operated by MicroSolved or its Affiliates.
MicroSolved complies with the U.S.- EU Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the European Union.
Last Revised August 20117c8