Privacy Policy

MicroSolved, Inc. ("MicroSolved"), respects the privacy of every individual who visits this U.S. site hosted in the United States ("Site"). This privacy policy, as amended from time to time ("Privacy Policy") sets forth the personal and other MicroSolved, Inc. information ("Information") that MicroSolved may collect from visitors to the Site, and how we may use and disclose that Information. The term "Personal Information" includes any information that enables you to be identified, such as your name, physical address, e-mail address and phone number. By using this Site, you are accepting and agreeing to the terms of this Privacy Policy and the Terms of Use and you consent to the use of your Information in accordance with this Privacy Policy and the Terms of Use.

This privacy policy covers the sites and It covers only information that is collected through this Site, and does not cover information that may be collected through software downloaded from this Site. If you have questions or concerns regarding this policy, you should first contact MicroSolved, 2330 Briggs Road, Columbus, Ohio 43223.

Note Regarding the Use of This Site by Children: The Site is not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide Personal Information through the Site.

Information We Collect

Personal Information. MicroSolved may collect Personal Information that you provide voluntarily when using or interacting with the Site, for example, when you provide us with Personal Information to register on the Site, when you use the "Contact Us" or "Tell Me More" functions to contact us via e-mail, when you submit resume information, when you participate in any online surveys, and/or when you submit a "Product & Services Inquiry Form," "Collateral Request" or other on-line documents.

The Personal Information typically requested, includes, but is not limited to, your name, company name, physical address, e-mail address, telephone number, and fax number, as well as Information regarding certain software packages and Internet service provider used by you or your organization. If you choose to make an online purchase or enter into other transactions with MicroSolved, we may collect payment information relating to such purchase or transaction, such as your credit card number, expiration date, security code, and billing address (collectively "Payment Information"). Your submission of Information in an on-line document or email constitutes your consent to the use of such Information as described in the Privacy Policy in effect at the time of submission. You may refuse to provide certain Information; however the failure to provide requested Information may result in your inability to use certain features of this Site.

Additionally, MicroSolved affiliates ("Affiliates") or unaffiliated third parties (such as our MicroSolved partners, "Partners") may provide MicroSolved with Personal Information about you that was not collected on the Site, and we may add such data to your user profile. Please note that MicroSolved does not control the acts of visitors to the Site. You should be aware that Personal Information you disclose in an online support user forum on the Site may become public and accessible by others; as such it is important for you to exercise discretion and appropriate caution when deciding to reveal Personal Information in these areas of the Site. In the event that you encounter any Site user who you believe is improperly collecting or using Information about you or other users, please contact or 614-351-1237.

There may be opportunities on the Site to refer a co-worker to MicroSolved. If you take this action, we will ask that you provide their name and business e-mail address. Further, we will automatically send your co-worker a one-time email inviting him or her to visit the Site. MicroSolved stores this information to track the success of the referral system. Your co-worker may contact us at to request that we remove this information from our database.

Other Information. When visitors come to the Site, we collect and aggregate information indicating among other things which pages of the web site were visited, the order in which they were visited and which hyperlinks were "clicked" (collectively, "Non-Personal Information") Collecting such Non-Personal Information involves the logging of the IP addresses, operating system and browser software used by each Site visitor. Although such information is not personally identifiable on its own, we can determine from an IP address information such as a visitor's Internet service provider and the geographic location of their point of connectivity, and we may match such Non-Personal Information to your Personal Information. When we match such Non-Personal Information to your Personal Information, the component of the matched information that consists of your Personal Information will continue to be governed in accordance with the provisions of this Privacy Policy concerning our use of your Personal Information.

MicroSolved (and/or our contractors) occasionally use small text files placed on a user's browser or computer hard drive ("Cookies") to help us determine, among other things, the type of content and web sites to which a Site visitor links, the length of time each visitor spends at any particular area of the Site and the services a Site visitor chooses to use. Cookies are designed to be read by the computers or servers that placed them, and should be unable to execute any code or virus. Cookies allow us to serve you better and more efficiently, and to personalize your experience on this Site. You may modify your web browser to prevent it from accepting new Cookies, to notify you when a Cookie is received or to disable Cookies entirely. If you choose to reject all Cookies, however, you may be unable to benefit from certain features of this web site. For more information on modifying your browser preference, please refer to the documentation accompanying your Internet browser.

MicroSolved reserves the right to use Non-Personal Information to the greatest extent permitted by applicable law, including, but not limited to, using such information in aggregated form to perform statistical analyses of the collective characteristics and behavior of Site visitors and to provide such aggregated data and statistical analyses to our Affiliates, Partners and other third parties.

How We Use and Share Personal Information

Please note that we cannot be responsible for the privacy practices or the content of third party web sites, and we do not control the practices of any of our Partners to whom this Site is linked. We cannot and do not assume responsibility for any actions or omissions of third parties, including the manner in which they use information received from MicroSolved or independently.

Web sites Controlled, Owned or Operated by MicroSolved or its Affiliates. We may share Personal Information collected from you through this Site with other web sites that are controlled, owned or operated by MicroSolved or its Affiliates as set forth herein.

Marketing, promotion and market research. In general, when you submit Personal Information to us, you are consenting to use of your Personal Information by MicroSolved, its Affiliates, or contractors to market and promote the products and services of MicroSolved and its Affiliates, to conduct market research (whether or not done on an aggregated basis), and to disclosure of your Personal Information to our Affiliates for their marketing purposes. For example, you may be contacted by telephone, direct mail or email regarding products and services offered by MicroSolved or its Affiliates. At any time, you can follow a link provided in marketing e-mail messages (but not e-commerce confirmations and other administrative e-mails) received from us or our Affiliates to unsubscribe from that particular mailing list or e-mail service. MicroSolved does not share, sell, rent or trade Personal Information with third parties for their promotional purposes other than as set forth herein with affiliates and contractors.

Opt-Out Requests. You may elect, at any time, not to receive marketing communications from us by taking the following steps:

Except as noted in the next bullet point, if you do not want to receive marketing communications from MicroSolved or its Affiliates, please send us email and let us know. Please be aware, however, that, even under this option, you may still receive administrative and non-marketing communications from us.

If you do not want to receive marketing communications from MicroSolved or its Affiliates as a result of Personal Information disclosed when you respond to a MicroSolved email, you should follow the opt-out instructions included in that email.

If you decide to exercise any of your opt-out rights, we will implement your request within 10 business days following receipt of your request. Please be aware that your opt-out request will not be effective until we implement such request, and that such requests will be implemented only in connection with your user profile, and will not impact preferences you may have made in connection with any other web site owned, controlled, or operated by our Affiliates.